“I am very proud that under Rosita’s leadership GSL has become a significant structural unit of Danske Bank and has earned recognition at the Group level as a source of great talent and a force of innovation. The successful growth of the centre, its contribution to the efficiency of the various units of the Bank across the Nordics, and the improvement of its processes could not have been realized without Rosita's leadership, commitment and perseverance. We are grateful for Rosita's efforts, ambitious ideas and building up one of the strongest centres of excellence in the region”, - says Rob de Ridder, EVP Head of Customer Service Delivery at Danske Bank.
In 2013, R. Vasilkevičiūtė started heading the Danske Bank Global Services Centre, which was established in Lithuania at the end of 2012. From a small, specialized operations centre it has grown to the Bank’s strategic centre of excellence with 3,000 employees working in global teams.
“The decision to resign was neither fast nor easy. I have been working with a great team, many professional and inspiring colleagues across all markets Danske Bank operates at, and we have built one of the largest and most successful Business Services organizations in the region. As GSL is entering the next phase of organizational maturity, I am convinced that now is the best time for me to turn a new page,” says Rosita Vasilkeviciute, Head of Danske Bank Global Services Lithuania.
Today Danske Bank Global Services Centre is one of the largest organizations in Lithuania, not only in terms of staff numbers, but also as a taxpayer (51,5 million EUR in 2019), with a strong focus on employee development, efficient work environment, and responsible business standards towards the Bank’s customers and society. Today 18% of Danske Bank Group global talent is in Lithuania. Nearly 3,000 of them work at the Global Services Centre and another 1,100 at the IT Centre.
From September 2015 until October 2019 Rosita Vasilkevičiūtė also headed the Bank’s global Anti-Money-Laundering Operational Unit and contributed to the general strengthening of Danske Bank Group‘s competencies and processes in the areas of money laundering and terrorist financing prevention over the recent years.
R. Vasilkevičiūtė has always paid great attention to fostering a modern workplace culture, focused on continuous development and employee engagement. This has enabled Danske Bank to maintain its position among the most attractive employers in the country, even in a period of rapid growth, and under R. Vasilkevičiūtė’s leadership the Global Services Centre has won a number of awards.
