Last year, Paysera's audited revenue increased by 11 per cent compared to 2019 and reached EUR 12.3 million. The audited net profit increased from EUR 2 million to EUR 3,2 million during the same period. 2020 was the company’s sixteenth profitable year in a row.
Vytenis Morkūnas, the CEO of Paysera, notes: "Strict but necessary quarantine restrictions have pushed e-commerce to unprecedented heights globally, and we have grown along with our largest clients - online stores. We helped many stores save significant amounts of money by switching payment processing from Bank link to the open-banking based payment initiation service, which is cheaper. However, we do not intend to compete on price alone, so last year we scaled our client support capacity by opening a call centre in Colombia and expanding the one in the Philippines. This allowed us to offer 24/7 client support in English,".
Paysera ended the year 2020 with over 640K private and 60K business clients, almost 13K of which are online stores.
The Paysera companies network is expanding internationally through a franchise-like joint venture model, connecting companies from different countries, established and managed by local entrepreneurs with extensive expertise. Last year, the geographical expansion was particularly successful, with network companies launching in Spain, Ukraine, Kosovo, and Albania.
“One year, four new states on our map, completely different challenges for the companies, which we solve through teamwork. We are glad that we are becoming an ecosystem in which the members of the Paysera network who have joined previously already share their experience and know-how with newcomers,” comments V. Morkūnas.
Over the next few years, Paysera aims to gradually move existing and new services into a super app.
“By 'super app' we mean a single platform on a smartphone that hosts all payment-related features and more. We aim to create a single app where you can order parcel pickup and delivery with a few clicks, order food, call a cab, pay bills and taxes, view your accounts with other banks, or write a message to friends. At present, we plan to hire over 30 developers, part of which will be allocated to achieving this goal,” explains V. Morkūnas
About Paysera
Paysera is a fintech company that provides fast, convenient, and affordable financial and related services globally. We offer products ranging from a payment gateway for e-shops to money transfers, currency conversion, payment cards, an event ticketing platform, a parcel locker network (to be launched in 2021), and a top-notch finance management app.
Beginning our journey in 2004 in Vilnius, Lithuania, we are the first licensed e-money institution (EMI) in Lithuania, with 300 people working in 15 different cities worldwide. With over one million app installs and growing, we aim to push the boundaries and become an industry-leading super app that provides financial and lifestyle services across the globe.
